Terms and Conditions of Use

1. Terms

By accessing Footprints Language Education Ltd.’s MyTEFL.com (hereafter “FLE,”) you agree to be bound by the Terms and Conditions of Use outlined in this website, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing FLE course materials. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. User License

You may only use this website for lawful purposes when using the companies' services. Users may not:

  1. sell, distribute, license, or otherwise exploit, in whole or in part, any content included on this website
  2. copy, alter, translate, or otherwise modify any content included on this website
  3. remove or obscure the copyright notice appearing on any website content or otherwise use any website content in a manner that infringes FLE’s rights.
  4. modify, disassemble, decompile, reverse engineer, or apply any process, technique or procedure to ascertain or derive the source code, source listings, or any other proprietary information contained therein, except and only to the extent such activity is expressly permitted by applicable law;
  5. reveal to any third party any access code or password to the website, unless you first obtain the prior written consent of FLE. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your password.

3. Disclaimer

The materials on the website are provided "as is". FLE makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, FLE does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall FLE or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising from the use or inability to use the materials on FLE’s website, even if FLE or an FLE authorized representative has been notified orally or in writing of the possibility of such damage. FLE hereby excludes all representations, warranties and conditions relating to this website and your use of it to the maximum extent permitted by law.

You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of this site.

5. Revisions and Errata

The materials appearing on FLE’s website could include technical, typographical, or photographic errors. FLE does not warrant that any of the materials on its website are accurate, complete, or current. FLE may make changes to the materials contained on its website at any time without notice. FLE does not, however, make any commitment to update the materials.

6. Links

FLE has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by FLE of the site. Use of any such linked website is at the user’s own risk.

7. Refund Policy

a) Online TEFL Courses:

Once accepted and enrolment fees are paid, admission to the program is final. Whereas there is no penalty for failing to complete a course once enrolled, if you fail, or do not complete the course, you will not be eligible for a refund of any enrolment or other fees paid.

b) Onsite TEFL Courses:

Once accepted and 25% of the total fees are paid, refunds are not allowed. The remaining 75% of the program fees are due at the latest 21 calendar days before the first day of classes. If the remainder is not paid on time, you will forfeit your 25% deposit completely. MyTEFL reserves the right to cancel onsite courses up to 20 calendar days before classes commence for any reason it deems fit. In this case, all students will be notified via the email address they registered with, and a full refund of fees paid will be issued within 10 business days. FLE will not be held liable for any inconvenience, travel plans, costs (financial or otherwise) that may arise from a cancellation of a course. In the case where FLE refers a student to an external course (without accepting any sort of remuneration or payment from a student), FLE will not be held liable or be involved in any way if the student decides to work directly with a referral.

c) Internship Programs:

A non-refundable 25% (of the total program fee) deposit is required to book any of our Internship programs. Upon booking, students are enrolled in a 120 Hour online TEFL course. The outstanding 75% of the program fee is due:

  1. Thailand: 30 days before Departure Date
  2. China: 60 days before Departure Date
  3. South Africa: 60 days before Departure Date
  4. Argentina: 60 days before Departure Date

Applicants understand that there will be a review of submitted documentation and an interview process to determine eligibility for program acceptance. If the applicant is found unsuitable for the program, a full refund of all fees and deposits paid will be made within 10 business days of the decision. Access to the 120 Hour TEFL course will be halted immediately unless the applicant agrees to pay a (discounted) price for the course itself. FLE will do its utmost to ensure a decision on application status is made within 14 days of receiving the booking fee, generally much quicker.

8. Course Expiry

In order to receive the TEFL certificate of completion, you are required to complete all aspects of the chosen TEFL course (including all tests and exams) within 90 days of receiving course login details from FLE. If you fail to complete the course within 90 days, you will not be awarded a certificate of completion and, in accordance with Paragraph 7, will not be eligible for a refund. FLE offers options for extending course time for an administrative fee. Contact Us for further information.

9. Site Terms of Use Modifications

FLE may revise these terms and conditions of use at any time without notice. By using this website, you are agreeing to be bound by any updated version of these Terms and Conditions of Use.

10. Academic Integrity

You are expected to complete homework assignments, quizzes, tests, and exams independently. If you are found to have committed plagiarism, you will be removed from the course and will not be awarded the TEFL certificate. In accordance with Paragraph 7, no refund will be offered if you are removed from the course.

You are prohibited from posting assignments, test questions, and course content online. If you fail to adhere to this policy, you will not receive the TEFL certificate and will be removed from the course. In accordance with Paragraph 7, no refund will be offered if you are removed from the course.

11. Failed Units

You must attain an average score of 65% or higher on quizzes, tests, exams and any other assignments to successfully pass a course and receive the TEFL certificate. If you fail a Unit, you will be allowed to resit one Unit again automatically. We strongly recommend you Contact Us for free tutor support. If you need to resit additional Units, Contact Us. A tutor will provide some study tips and review problem areas before reopening the failed Unit.

12. Governing Law

Any claim relating to FLE’s website shall be governed by the laws of the Province of British Columbia without regard to its conflict of law provisions, and attorns to the exclusive jurisdiction of the courts of British Columbia.